Managing Client Expectations

Managing Client Expectations

URLEmail We’ve all been there: our best client calls asking for a sit-down regarding the last project or purchase. As a business owner, it’s a stomach-dropping moment; mind racing over the past delivery: Did we mess up? Did the product fail? Were we good enough? It’s never a happy ownership moment when the client initiates a review. Sometimes, the fixes can be easy. Patch a tear, add a comma, straighten a sign. Other times the fix can be a bear. The client hates the final product and wants a major rework, or-gulp!-a refund. The time to manage your client’s expectations

How to Make Sure Your Business has a Secure Website and is Safe from Hacking

Data breaches are terrifying, and they happen all the time. When you’re running your own small business, you rely heavily on your web presence to help you connect with your customers. If you put a lot of emphasis on eCommerce, the internet is the backbone of what you do. So making sure your business has a secure website is crucial to the safety and success of your business. You can’t afford to skimp on your website’s security – your livelihood depends on it. There are several things you can do, even with a modest budget, to make your website more

5 Ways Small Businesses Can Optimize Their Shipping Methods

~by Dixie Somers~ . As a small business owner, you are an entrepreneur, but this does not mean that you can sit back and take it easy when it comes to the daily workings of your company. Instead, you need to ensure that your investments are protected on a daily basis. If your business takes part in shipping items to customers, you will know that shipping and handling fees often have the power to get the best of you. Consider these five ways to optimize your business’s shipping methods, performance and costs. 1. Beware of Fragile Items Your customers are

How to Simplify Your Business Administration and Improve Efficiency

~by Sophia Beirne~ . One of the most important aspects of any business is the ability to work efficiently. However, with so much going on throughout the day, it is easy for work to pile up, in turn, slowing the process at which your business functions. Here are some tips on how to simplify your business administration. Stick to a Set of Goals Perhaps the best way to expedite business processes is to create a set of goals each morning and stick to them. When there is not a rigid plan in place it can be difficult to get anything

Caring for Your Company: How to Ensure Your Business is Secure

~by Kara Masterson~ . Now that you’ve started your business, you know that it takes much more than a dream and a little money to achieve success. Practically every day you face new challenges that you work hard to convert into opportunities. Still, with everything you do you haven’t done enough if you haven’t considered security. An unlimited number of security issues could compromise the integrity of your firm and jeopardize your future. Adopting a security mindset can do a lot to proactively address many possible problems. Use the following tips while caring for your company and keeping your business

5 Tips for Maintaining a Safe Workplace, Free from Hazards and Injuries

~by Dixie Somers~ . As a business owner it’s your responsibility to keep employees safe. The cost of neglecting safety can be serious. You could face law suits, fines, lost productivity, and a reputation as a dangerous and uncaring company. All employers need to take steps to ensure they are providing a safe workplace. Here are five tips you should follow. 1. Maintain Cleanliness Work areas are more productive when they’re neat and organized. They are also safer. Removing clutter and debris will help to minimize risks of falls, knocking items off shelves or tables. Insist that spills or garbage

How Business Pros Effectively Manage Their Computer Systems

computer systems

~by Rachelle Wilber~ . Your corporate computer systems is the driving force behind the operation of your business. Without it, you may be unable to conduct any business activities. Effective management of your computer system requires diligence, knowledge and plenty of time. Keep these four tips in mind when managing your business’ computer system. 1. Securing Routers Securing the routers of your computer system ensures that nobody outside of your business can access the data stored on your hard drives. It also helps to prevent anyone from using your internet connection to conduct illegal or unauthorized activities. To secure your

4 Things Every Restaurant Owner Should Know About Food Production

food production

~by Rachelle Wilber~ . The food production and preparation processes are key to your restaurant’s success. Any lapse in safety could cause a loss of your business license and serious illness in anyone dining at your restaurant. Keep these four things in mind during all of your food production activities. 1. Understanding Natural and Organic Labels As a restaurant owner, you may want to focus your menu on ingredients that are natural, locally harvested or organic. The food label “natural” has no legal meaning and may differ from one food source to the next. Certified organic has legal requirements. If

How to Start Up a Green Accommodation Business

green accommodation business

~by Lillian Connors~ . According to a recent report, green hotels have become the most popular option when it comes to choosing accommodations. In fact, every fourth person in America will consciously search for green accommodations in order to make their travels eco-friendlier. That being said, it’s no wonder that green accommodation businesses are popular among entrepreneurs. It turns out that going green isn’t just good for the planet, but for your entrepreneurial spirit, too. So, if you’re interested – here are several things to consider when starting up a green accommodation business. Waste management Recycling is the first thing

Suggestions for Working with a Digital Design Agency

digital agency

~by Dixie Somers~ . If you’re the owner of a small business or start-up, you’ve probably read or heard about working with a design and development company at least once. Their praises are sung across the web and within local communities, but what makes them so great? Are they really an essential asset to your company, or can you go without one for a while and only turn to them when you need to strongly market yourself or solidify your brand? What Does a Digital agency Do? Digital agencies wear many hats; while some may choose to focus their services