Managing Client Expectations

Managing Client Expectations

URLEmail We’ve all been there: our best client calls asking for a sit-down regarding the last project or purchase. As a business owner, it’s a stomach-dropping moment; mind racing over the past delivery: Did we mess up? Did the product fail? Were we good enough? It’s never a happy ownership moment when the client initiates a review. Sometimes, the fixes can be easy. Patch a tear, add a comma, straighten a sign. Other times the fix can be a bear. The client hates the final product and wants a major rework, or-gulp!-a refund. The time to manage your client’s expectations

Real Life Struggles of a Business Woman That No One Talks About

Everyone will talk about how problems in the workplace abound for women in business: day-to-day discrimination, the fight to secure funding for endeavors they’re passionate about, and queen bees buzzing about waiting for other girls to succumb to burnout. Each workday is a statement against sexism and a delicate balancing act — one that every woman who’s made any headway in business has learned to take in stride. What no one will tell you is that when women entrepreneurs leave the office, the struggles don’t stop. They just follow us home. And no one ever tells you what happens there.

3 Must Haves For A Successful Business

URLEmail I guess you could say I grew up eating, drinking and sleeping business. Ever since I can remember everyone I knew owned businesses. My grandparents owned a finance company, that was started by my grandfather’s parents. My aunt and uncle owned a furniture store. My parent owns rock quarries that his father started and my sister and her husband are buying. My mom owned her own salon. My brother has owned businesses, my husband has owned businesses…I think you are starting to get the picture. Our family holidays and dinners are all business chatter. Taxes, employees, customers, great years, bad

Why Leading With a Servant’s Heart Should Matter to You

servant's heart

My perspective on leadership is somewhat different from most. Anyone can yell orders or coerce others into doing what they want through a variety of strategies. But there is one way that will lead you straight into people’s hearts forever, and it’s not for the weak of stomach. It’s leading with a servant’s heart. That means putting yourself out there and taking care of those you are leading. There are so many examples of it in literature, from the story of Jesus washing feet, to Mother Theresa, to the Dalai Lama. Showing up and doing the hard stuff. Digging the

How to Dress Like a Smart and Successful Entrepreneur

How to dress like a smart and successful entrepreneur

~by Jenny Park~ . There are times when we try to look witty we tend to do unfortunate stuff that makes us look stupid instead. Some people tend to experiment with unusual words and even put on an excellent poker face when speaking, which, based on studies, can blow you up straight in the face. We have this feeling that we can be successful, that we can make our small ideas big. Those may bring you millions, and eventually, you will get famous because of your innovative ideas. Do you feel this? Do you expect it to happen because you

What Do I Do With All These Business Cards?

Image with Text: What do I do with all of these business cards???

~by Haley Lynn Gray~   If you’ve been to a few networking meetings, chances are you’ve accumulated a healthy stack or two of business cards. I collect them by the cartload. The question then becomes, “What in the world do I do with all of these business cards?” There are some things you should do, and then there are some things you absolutely should not do if you don’t want to face prosecution and fines.   Wait, what?  If you collect business cards, do not go back to your office and add each of those people to your email list.

How to Build an Amazing Facebook Group

How to Build an Amazing Facebook Group

~by Haley Lynn Gray~ . I’ve built my Facebook Group the Women’s Entrepreneur Network on Facebook up from 0 to over 60,000 members in just over 2 years.  It has been an amazing experience in a lot of ways, and I’ve learned so much while growing the group. Building a Facebook Group for networking purposes can be a fantastic proposal and idea for your business. Think of it this way: you build a group filled with your ideal clients while providing amazing content for them to engage with, and ultimately you bring them into your business. It’s a win-win because

Do I Need Legal Protection for My Website?

Do I need legal protection for my website?

~by Cate Cole~ . Does your website need legal protection? The short answer is YES!  Websites are like a room in our house. The one everyone congregates in when they first drop in.  I always say to people, if the business were bricks and mortar, it would be the shopfront. And, just like any stores, there are always boundaries or rules about the space.  Unlike buildings, it’s hard to control the “entry”, but we can set down guidelines about how visitors to your website use the space. This is done with a “Website Terms and Conditions”, which is basically a

NEVER Put Your Home in Jeopardy to Hire a Coach

One of the big scams I see running rampant in the online community are so-called coaches who walk people through selling their assets so that their targets can afford to pay them.   People pull out their credit cards, ready and willing to buy a dream. It’s like crack or cocaine. They figure if they just hire the RIGHT coach they’ll get the results that the other coaches haven’t gotten them so far. Unfortunately, they put themselves and their financial futures at stake when they sign up for some of these programs, which can easily range in price from tens

7 Ways a Sharing Economy Can Help Your Business Save or Make Money

7 Ways a Sharing Economy Can Help Your Business Save or Make Money

According to a recent study, the sharing economy is growing exponentially. This is the economy created by organizations like eBay and Airbnb. Increasingly, individuals and businesses are cutting out the middle man and dealing with each other directly. We’re exchanging and sharing resources, either for a fee or a reciprocal resource. The benefits to businesses are huge. There’s vast potential for saving money and generating new streams of revenue. Here are just some of the ways the sharing economy can help your business: 1. Save or Make Money Through Office Space Big companies have unused office space. Smaller companies can’t