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How Bad Hiring Decisions Can Mess Up a Good Business Strategy | LinkedIn

It’s true.  Bad hiring can make or break your company, and I’m not the only one saying so.  It’s not just about hiring “good” people, but hiring the right person for the right job at the right time. Here’s the beginning of the article: This is not a story about Steve Ballmer, Steve Jobs, Tim…
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5 Tips for a Great Business Process

One thing I’ve seen in various companies I’ve worked for is that each and every company has its own culture, and its on set of processes.  Not every process is a great business process, so how do you make it easily remembered, repeatable, consistent, and easy to follow.  Remember that the easier the process is…
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Operations Management 101- Slow Airplane Boarding

I’ve recently spent quite a bit of time traveling. I’ve gone to South America, to Peru, and Ecuador.  I’ve been to Florida, Texas, and to Arizona, all in the last 3 months.  One of the things that I’ve noticed time and again is how much time the airlines spend dealing with carry on bags.  The…
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Remembering 9-11

It’s hard to believe that it has been 12 years since 9-11.  I remember that day very clearly, and what I was doing when the first airplane hit the first tower in New York.  I was holding my second daughter in my arms, nursing her so sweetly, while outside in the world, there was true…
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Life Is About Learning

One of the very real conclusions that I’m coming to is that life is about learning.  To move forward in a career or in life, you have to learn constantly, and acquire new skills.  Now, that said, most people probably don’t quit their daytime job after getting an MBA to buy a CarePatrol Franchise, and…
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You’re a Bad Customer and You Don’t Even Know It | LinkedIn

You’re a Bad Customer and You Don’t Even Know It | LinkedIn. What’s up with that?  A bad customer, and I didn’t even know it?  Apparently so.  I just wish that things like expected tips were either a part of the bill already, or clearly laid out before me, but they aren’t, so I am…
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7 Tips To Be An Effective Manager

Being an effective manager can be quite a minefield, but doesn’t have to be terribly tricky, if you throw yourself into it, and follow some simple tips. 7 Tips To Be An Effective Manager Be Genuine – If you’re fake, everyone is going to know it. You have to be genuine, and be yourself at…
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Finding leaders starts by listening | LinkedIn

Finding leaders starts by listening | LinkedIn.   From the article: If I had a bigger napkin I would have written this: The Less Simple Formula for Assessing Leadership = Identify the Problem, Find a Solution, Develop a Workable Plan, Inspire Others, Deliver the Results The story started many years ago, but was retold last week while having breakfast…
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Why Productive People Work On Sundays | LinkedIn

Why Productive People Work On Sundays | LinkedIn. I found out while I was in school for my MBA that I need about 1 day a week to rest, and another day each week to prep for the week ahead.  For me, that day is frequently on Sunday.  I get my head screwed on, focus…
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Launching Others – 5 Things to Keep In Mind

Yesterday, I dropped my oldest daughter off at boarding school, and drove away, leaving her behind.  I guess you could say, I launched my child.  When we manage others, and bring them into a company, we are in a way, launching their careers. 5 Things to Keep in Mind When Launching Others Give them the…
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