Category: Communication

5 Reasons Revenge Doesn’t Work

I work with a lot of different types of personalities, and one of the ones that really is interesting to me are people who want to make someone else “pay”.  Whether it’s for revenge, to right a “wrong” or some other reason, there are no end of reasons for it.  I’m sure that there are…
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Career Tip: Never Leave Something for Someone Else to Figure Out

~by Haley Lynn Gray~   One huge mistake I’ve seen frequently from employees is that they will do a task, and throw it over the wall, assuming that there is someone else standing on the other side, ready to catch. Furthermore, they simply assume that the person on the other side will be able to…
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The Weirdest Things Come Out of My Mouth Sometimes

It is truly amazing what things I hear myself saying some days.  I’m not sure if it is weird, amazing, or frightening, really.  Let’s talk about some of the things that I’ve heard myself say this week. “Daughter, you will Not slide down the banister and land face first by the cat.”  (She was sliding…
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The Secret to Getting People to Adore You | LinkedIn

I recently picked up a friend at the airport, and he enthusiastically told me, “I just met the nicest woman on the planet on my plane!” “Awesome”, I responded. “What was her name?” “You know, I’m not sure,” he told me. “Ok, then,” I continued. “What did she do for a living?” “I don’t recall,”…
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17 Things The Boss Should Never Say | LinkedIn

  17 Things The Boss Should Never Say | LinkedIn.   I love this list.  It’s a great list of ways to kill motivation and drive in your company and employees. 1. That Client Drives me Nuts 2. “I’m the Boss” 3. “I’m too busy” 4. “What’s the latest Gossip?” 5. “What’s wrong with you?”…
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5 Ways To Say ‘No’ Effectively | CAREEREALISM

5 Ways To Say ‘No’ Effectively | CAREEREALISM. Learning to say “no” is a great skill.  Here are some easy ways to say “no” “No” or “No thanks” “I have a policy” “I have plans” “Not Now” “I prefer to Decline rather than to a poor job”. One of my personal favorites is “That doesn’t…
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Every 7 Seconds: Knowing Your Customer

Every 7 Seconds: Knowing Your Customer. This is a great article from David Brier on how he helped us develop the brand and name for Extension Of You Home Care, Inc. We started off with a working name of Hope, Love, Grace, Inc.  But that wasn’t really descriptive of what we were trying to achieve.…
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You’re a Bad Customer and You Don’t Even Know It | LinkedIn

You’re a Bad Customer and You Don’t Even Know It | LinkedIn. What’s up with that?  A bad customer, and I didn’t even know it?  Apparently so.  I just wish that things like expected tips were either a part of the bill already, or clearly laid out before me, but they aren’t, so I am…
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Stop Using These 30 Phrases At Work! | LinkedIn

Stop Using These 30 Phrases At Work! | LinkedIn. Oh my gosh!  I love this article. Some of  these phrases drive me up a wall. Going forward Drill-down End of play Touch base It’s on my radar No brainer Best of breed Low hanging fruit Reach out Dive deeper Think outside the box Positive momentum…
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Own Your Mistakes

I’ll be the first person to admit, I’m not perfect.  I make mistakes.  I definitely make more mistakes than I would like. Sometimes, it’s frankly humiliating.  What I do when I make those mistakes is apologize first.  Then I try to figure out damage control.  In short, I own my mistakes.  You should own your…
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