Customer service is an essential part of keeping a business successful. However, there are many instances where business owners overlook this aspect.
Customer Service
More Posts:
Top 5 Secrets Revealed to Please Your Customers and Grow Your Business Website
Satisfied customers are the holy grail for any company. When your customer interacts with you and leaves happy, not only are they more likely to be repeat customers, but also recommend your business to their friends.
Managing Client Expectations
The time to manage your client’s expectations is at the first meeting. All good business starts with relationships, and all good relationships need transparent and honest communication.
The Complete Guide to Automating Your Amazon Business in 4 Simple Steps
Wondering how to automate your Amazon business? In this in-depth guide we cover the most important parts of successful automation.
How To Get Better Online Reviews
One of the most powerful ways to maintain your company’s reputation is through your online reviews. Positive customer reviews are a tool to build a loyal customer base, motivate new customers to check you out, and improve your presence in Google rankings.
A Quick Guide to Getting the Most Out Of eCommerce
As an online retailer, you are looking for various strategies that can be used to increase customers to your website. You have developed several strategies, some of which have been a success while others have not helped to spur your business to the expected levels. It is essential to understand that there are various strategies you will need to formulate and implement so that your company can be able to move to the next level that you desire.
The Dos & Don’ts of Public Relations Crisis Management
The phrase “PR disaster” was perhaps never used more than it was last month when United Airlines forcibly dragged a passenger off of a flight. To ensure that your company never follows the same path, here are the dos and don’ts of crisis management.
Understanding the Science of Attracting Customers to Your Business
Discovering exactly what customers find most appealing has always been a challenge for business marketers. A glimpse into behavioral psychology, however, has offered some insights into why customers choose one business over another.
4 Tips for Dealing with and Surviving Rude Customers
These days, quality customer service is often what sets a company apart from its competitors. No one is willing to put up with poor customer service when there’s another company two miles up the road that offers the same service. Every person in retail knows that they’ll deal with irate customers at some point or another, but that doesn’t make getting yelled at and insulted any easier.
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There are few better ways to make connections while having a good time than by hosting an event for your business. Of course, the networking and trust-building benefits of such an event hinge on planning it well. When organizing a business event, it is imperative to...
Why Your Business Should Be Involved With the Local Community
Why your business should be involved with the local community
The local community is the primary customer base for most businesses unless they operate solely online. Therefore, businesses should get involved with their local community in order to forge a strong presence & distinguish themselves from their competitors. You can achieve this in several ways, primarily by sponsoring local events, such as sports competitions, charities, etc. By connecting with your local community, you can raise brand awareness, gain genuine feedback & insights about your products as well as understand your customers better. Consequently, you can address their pain points, create better products, align your values with your customers’ and thus, strengthen your relationship. Furthermore, by supporting local events, you can attract top talent and show your dedication by hiring locals, creating jobs, and giving back to the community. Naturally, you can create a positive image for your business leading to boosts in sales & revenue.
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