Lead Your Team

The Quiet Skills That Make Great Leaders

The Quiet Skills That Make Great Leaders

Leadership development almost entirely trains the visible skills. Presenting. Deciding quickly in a room. Having a clear answer when someone asks. Projecting confidence. Those matter. They're also not what determines whether a team functions, and the skills that do...

Why Empathy Is My Greatest Business Tool

Why Empathy Is My Greatest Business Tool

~by Haley Lynn Gray~ The phrase I hear most often from people I work with is: "Now that makes sense." It usually comes after I've explained something they'd already been told several times — just not in terms that fitted their situation. That moment is what I...

Cultivating an Inclusive Work Culture

Cultivating an Inclusive Work Culture

Most writing about inclusive workplaces assumes a company large enough to have an HR department, a training budget and a task force. In a small business, none of that exists. What exists is the owner and how they run things every day. Which means that in a small team,...

Emotional Intelligence, Minus the Hype

Emotional Intelligence, Minus the Hype

Emotional intelligence is one of those ideas that arrived as research and became a slogan. The slogan version says it accounts for most of what separates great leaders from average ones. The research version is more modest, and more useful — so it's worth separating...

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Related Posts

The Quiet Skills That Make Great Leaders

The Quiet Skills That Make Great Leaders

Leadership development almost entirely trains the visible skills. Presenting. Deciding quickly in a room. Having a clear answer when someone asks. Projecting confidence. Those matter. They're also not what determines whether a team functions, and the skills that do...

Why Empathy Is My Greatest Business Tool

Why Empathy Is My Greatest Business Tool

~by Haley Lynn Gray~ The phrase I hear most often from people I work with is: "Now that makes sense." It usually comes after I've explained something they'd already been told several times — just not in terms that fitted their situation. That moment is what I...

What Your Worst Boss Can Teach You About Leading

What Your Worst Boss Can Teach You About Leading

Ask a room of business owners why they started, and a surprising number will mention a boss. Not always as the main reason. But somewhere in the story is a manager who took credit for their work, humiliated them in a meeting, broke a promise about a raise, or called...

Cultivating an Inclusive Work Culture

Cultivating an Inclusive Work Culture

Most writing about inclusive workplaces assumes a company large enough to have an HR department, a training budget and a task force. In a small business, none of that exists. What exists is the owner and how they run things every day. Which means that in a small team,...

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