Tag: customer service

Building Trust

How to Build More Trust in Your Business

Trust is necessary to strengthen your business, and it takes time to build. Customers need to know that they can trust your business to do what it says it will. There also must be trust within the organization, from employee to employee. As you build trust bit by bit in your business, you will find and retain more customers.


How to Effectively Build a Client Base From Scratch

Every business needs a solid client base. If you don’t have one yet, it might feel a little overwhelming to get started. While it might take some time and effort to figure out which strategies work best for you, the good news is that the actual process of building a client base from scratch doesn’t have to be difficult.

Woman Using Laptop on Couch

Marketing During Pandemic: 4 Ways to Improve Your Business

If you’re a business owner, you’ve likely been faced with different challenging scenarios in the past few months. You’ve probably had to cut some funds on certain areas of your business. If you want to sustain and ensure business continuity at the highest level, you shouldn’t make the mistake of drawing back your advertising budget.

Call Center Team

4 Strategies That Will Make Your Customer Service a Breeze

Customer service is an essential part of keeping a business successful. However, there are many instances where business owners overlook this aspect.

Google Search Page on a Tablet

How To Get Better Online Reviews

One of the most powerful ways to maintain your company’s reputation is through your online reviews. Positive customer reviews are a tool to build a loyal customer base, motivate new customers to check you out, and improve your presence in Google rankings.

"10 Ways to Spot an Online Business Course Scam" Red and White Scam Signs Graphic

10 Ways to Spot an Online Business Course Scam

It may be tempting to add more education to your resume, but with the cost of post-secondary education on the rise and resources being stretched so thin, many people look towards taking online business courses as a means of refreshing or adding new skills. How can you be sure that the course or company isn’t a scam?

"4 Ways to Listen to Your Customer" Feedback Blackboard Graphic

4 Ways to Listen to Your Customer

When learning the lessons of becoming an entrepreneur, one of the most important is how to listen to your customers’ wants and needs. Listening to your customers can transform your business, but how do you get started with what can be such a difficult lesson to learn?

"3 Must Haves For A Successful Business" Purple Flowers

3 Must Haves For A Successful Business

Business fascinates me. I myself have owned 3 businesses. That is why I am so passionate in helping entrepreneurs with theirs. Although I have listened and learned decades of knowledge, the business world has changed dramatically. It still strikes me that some things need to remain the same.

"The Dos & Don'ts of Public Relations Crisis Management" Bug

The Dos & Don’ts of Public Relations Crisis Management

The phrase “PR disaster” was perhaps never used more than it was last month when United Airlines forcibly dragged a passenger off of a flight. To ensure that your company never follows the same path, here are the dos and don’ts of crisis management.

"How to Make Your Business Stand Out with the Right Branding Techniques" Peacock

How to Make Your Business Stand Out with the Right Branding Techniques

The brand is the most valuable asset for most businesses. Branding defines the company’s relations with the general public and its consumer base. Effective differentiation is the most important characteristic of every successful brand.